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Microwave oven
Kitchen
Appliances
Microwave Ovens (264)
SHARP ELECTRONICS CORPORATION    
Sharp
R-520KS
503017
4/1/2007  
 
American TV and Appliances
Unspecified
7/1/2007 This date is an estimate
Sharp Microwave oven, Model # R520ks, Manufactured in April 2007
The glass door of our microwave shattered and exploded around our kitchen. The microwave was NOT in use at the time and at least 4 hours had passed since it had last been used. No one was near the microwave when it occurred so there was no external cause to explain the shattering of the glass door.
7/1/2012
Home/Apartment/Condominium 
Incident, No Injury
Unspecified
Unknown
Unspecified
Yes
No
No
I contacted the manufacturer and sent them a picture of the product with the shattered glass door. They said that they could not do anything but that I could bring it to one of their service centers to be evaluated, at my expense.
Yes
N/A
Comment from SHARP ELECTRONICS CORPORATION 8/20/2012
The door glass on Sharp microwave ovens is tempered glass and may shatter if subjected to impacts or rapid temperature changes. For safety, the tempered glass breaks into small pieces with no sharp edges.
Sharp’s Helpline representatives provide expert product support to their customers. Help is available 365 days a year 7am – 7pm Central Time Monday through Friday and 9am – 7pm Central Time Weekends and Holidays by calling Sharp at 1-800-BE-SHARP (1-800-237-4277).

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.