View Report

(Printable PDF)
No Images to display
LG 30 in. Freestanding Gas Range-Black
Kitchen
Appliances
Gas Ranges or Ovens (279)
LG Electronics, USA    
LG
LRG3095SB
003MMSF00358
3/1/2010  
FG4331EB.FBKELGA 
Home Depot
Unspecified
5/1/2010
Please look into recalling LG model LRG3095SB Gas range. The burner valve is too sensitive, when brushed up against turns slightly and opens up the gas valve and leaks gas. I have multiple times reached up to my over the stove microwave and brushed up against the valve and turned on the gas. It is turned so slightly that you don't even notice that it is even on. On Sunday night 11/11/2012 my house filled up with gas and upon waking up I smelt gas and noticed that the stove was on. I opened all the windows and called LG the next day. LG stated unless there is a recall on this gas range it is no longer their responsibility, even if this malfunction cause carbon monoxide related death.

At a separate occasion they had replace all my stove knobs because they cracked at the stem of the knob so you couldn't see if the stove was on and they replaced them even though my warranty had expired. I assumed that they did this because of a safety issue but upon talking to them on the above issue they said that it was only a curiosity. I have seen many complaints about this on-line and LG would not replace the knobs because the warranty expired.
11/11/2012
Home/Apartment/Condominium 
Incident, No Injury
Self
Female
32 years
Yes
No
No
It is a stove we need to cook on. When I contacted the manufacturer they told me just to make sure the knobs were completely turned off, even when I explained how it was turned on. They also told me that since it was past the warranty date it was my pro
Yes
N/A
Comment from LG Electronics, USA 12/12/2012
LG manufactures this range to meet or exceed all relevant standards including ANSI Z21.1. LG’s state of the art quality system meets the LG(66)-C-1006 quality standard. Our process not only rigorously tests to insure the quality of product leaving our factory, but we also carefully monitor how our products perform in use. LG takes very seriously the concerns of our customers and uses such feedback on an on-going basis to evaluate and improve our products. Consumers desiring more information about their ranges should either visit our web site at http://www.lg.com/us/index.jsp or call our toll free number: 1-800-243-0000.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.