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Pressure Assisted Flushing System Toilet
Home Maintenance and Structures
Plumbing & Bath
Toilets (649)
SLOAN FLUSHMATE    
Flushmate
101526-F3
080102-F3A-1407
 
 
came with home
Unspecified
The consumer says that his fiance was sitting on the toilet when it exploded. He walked in the room and said the lid came down and hit her in the back.
She went to the Dr. who said their was bruising on her lower back. The doctor suggested she take a couple days off. The consumer says their is nothing left of his toilet.
This unit is currently under recall (Release #12-201).
1/22/2013
Unspecified 
Injury→Injury, Seen by Medical Professional
My friend / Neighbor / Co-worker
Female
Unspecified
Yes
No
No
Yes
N/A
Comment from SLOAN FLUSHMATE 3/12/2013
Flushmate appreciates receiving notification of this report and the opportunity to provide a response to the Commission.

Flushmate had no knowledge of this incident until receiving the SaferProducts.gov report after close of business on Wednesday, February 27, 2013. Flushmate has already promptly reported this incident to CPSC staff.

Although the consumers reported contacting Flushmate by telephone in January, 2013, Flushmate’s telephone software shows no such phone call from the specified telephone number as has been reported more fully to the CPSC.

After receiving the incident report, Flushmate immediately contacted the consumers on Thursday morning to address their concerns, to confirm that there were no other recalled units installed at the residence in need of a repair kit, and to resolve the matter with the consumers

With no prior warranty registrations and no prior contacts from the consumers (or the previous homeowner) regarding the product and no requests for warranty support in its database, Flushmate had no way of knowing that the consumers owned a Flushmate III unit and was therefore unable to send them a direct notification postcard following the Flushmate III Recall in June 2012.

Flushmate encourages all Flushmate III owners to check their serial number by visiting http://recall.flushmate.com or by calling the Recall Hotline at (800) 303-5123 Monday through Friday between 8:00 AM and 10:00 PM ET and Saturday between 8:00 AM and 6:30 PM ET.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.