View Report

(Printable PDF)
No Images to display
Samsung galaxy s2 epic touch cell phone and battery
Electronics
Telephones, Cell Phones & Accessories
Telephones or Telephone Accessories (550)
SAMSUNG TELECOM AMERICA (STA)    
Samsung
SPH D710
464119b10c87ffa
 
 
Sprint
Unspecified
11/3/2011 This date is an estimate
Cellphone over heating, battery swelling, battery jumps down in charge after heat. Phone shuts off. Restarts with no battery reserve. Fear of battery fire.
2/1/2013
School 
Incident, No Injury
Unspecified
Unspecified
Unspecified
Yes
No
Yes
Sprint modified the [REDACTED] operating system days before it went hot. Kept phone because it stills calls out. It works when not in certain areas or with certain programs shut down. 4g low power from sprint phone searches battery gets hot and ph
No
Yes
Comment from SAMSUNG TELECOM AMERICA (STA) 7/3/2014
Samsung encourages consumers with any concerns about our products to contact us directly at pl@sta.samsung.com or by phone at 888-987-4357. We follow up on all incidents reported about our products on the CPSC's database when contact information is available to us.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.