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LG High Efficiency top loading washing machine Model WT4801CW with "Diamond Glass" lid
Home Maintenance and Structures
Laundry, Fabric Care & Sewing
Washing Machines, Other or Not Specified (140)
LG Electronics, USA    
LG
WT4801CW
110KWKS8X701
 
 
The Home Depot
Virginia
11/26/2011
Between 1700 & 1900 on the evening 10NOV2013 the glass lid to our LG top loading HE washing machine shattered. The lid was in the closed position, the washer was empty had not been in use for over 24 hours. No member of the household was in the room or near the machine when this occurred.
11/10/2013
Home/Apartment/Condominium 
Incident, No Injury
Self
Male
32 years
Yes
No
No
I still own the product. Multiple online reviews of the product have indicated this is not an uncommon occurrence, contacted MFG for resolution and repair
Yes
N/A
Comment from LG Electronics, USA 11/19/2013
LG manufactures this washer to meet or exceed all relevant standards including UL2157. LG’s state of the art quality system meets the LG(63)-F0-7000 quality standard. Our process not only rigorously tests to insure the quality of product leaving our factory, but we also carefully monitor how our products perform in use. LG takes very seriously the concerns of our customers and uses such feedback on an on-going basis to evaluate and improve our products. Consumers desiring more information about their electric washers should either visit our website at http://www.lg.com/us/index.jsp or call our toll free number: 1-800-243-0000.
File NameDescription
WasherDataPlate.jpg MFG Data Plate
WasherLid.jpg Shattered glass lid

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