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LG Gas range
Kitchen
Appliances
Gas Ranges or Ovens (279)
LG Electronics, USA    
LG
LRG30357ST
902KMZR10405
1/1/2009  
 
I have an LG gas range Model #LRG30357ST. The control knobs are made of plastic and the sleeve to turn the gas on and off is made of plastic. Due to the heat of the oven and range, the plastic sleeves crack. THis cracking causes the knob to spin around the control stem. Once this happens you can not tell by the setting of the control knob whether the gas is on or off. Over thanksgiving we did a lot of cooking and thought the gas was off only to wake up to the smell of gas due to the inability to control the stem. THe house had to be cleared and the range disconnected.
11/28/2013
Home/Apartment/Condominium 
Incident, No Injury
Self
Male
52 years
Yes
N/A
N/A
N/A
N/A
Comment from LG Electronics, USA 1/10/2014
PlLG manufactures this range to meet or exceed all relevant standards including ANSI Z21.1 . LG’s state of the art quality system meets the LG(66)-C-1006 quality standard. Our process not only rigorously tests to insure the quality of product leaving our factory, but we also carefully monitor how our products perform in use. LG takes very seriously the concerns of our customers and uses such feedback on an on-going basis to evaluate and improve our products. Consumers desiring more information about their ranges should either visit our website at http://www.lg.com/us/index.jsp or call our toll free number: 1-800-243-0000.

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