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Gas range
Kitchen
Appliances
Gas Ranges or Ovens (279)
LG Electronics, USA    
LG
MFL33029601GB
7/1/2011  
 
Sears
Unspecified
10/1/2011
Range burner control knobs fail due to faulty design and impair user's ability to turn burners off. On my range all five knobs failed within six months of ownership.
2/1/2011
Home/Apartment/Condominium 
Incident, No Injury
Unspecified
Unknown
Unspecified
Yes
No
No
I contacted the manufacturer but they denied their is a design flaw despite widespread reporting of the exact same problem by numerous owners.
Yes
N/A
Comment from LG Electronics, USA 4/17/2014
LG manufactures this range to meet or exceed all relevant standards including UL858. LG’s state of the art quality system meets the LG(66)-C-9026 quality standard. Our process not only rigorously tests to insure the quality of product leaving our factory, but we also carefully monitor how our products perform in use. LG takes very seriously the concerns of our customers and uses such feedback on an on-going basis to evaluate and improve our products. Consumers desiring more information about their ranges should either visit our web site at http://www.lg.com/us/index.jsp or call our toll free number: 1-800-243-0000.

Comment from LG Electronics, USA 4/17/2014
LG manufactures this range to meet or exceed all relevant standards including ANSI Z21.1. LG’s state of the art quality system meets the LG(66)-C-1006 quality standard. Our process not only rigorously tests to insure the quality of product leaving our factory, but we also carefully monitor how our products perform in use. LG takes very seriously the concerns of our customers and uses such feedback on an on-going basis to evaluate and improve our products. Consumers desiring more information about their ranges should either visit our web site at http://www.lg.com/us/index.jsp or call our toll free number: 1-800-243-0000.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.