View Report

(Printable PDF)
No Images to display
Glass patio dining table

Model Name: Garden Oasis East Point 7 Piece Dining Set (sold by Sears)

Model Number: SS-1-139ESSET7

Item Number: 07112196000
Furniture, Furnishings & Decorations
Furniture
Tables (Excl. Baby Changing Tables, Billiard or Pool Tables (4057)
Sears Holdings Management Corporation    
Garden Oasis
SS-1-139ESSET7
 
 
Sears
Unspecified
6/22/2013
I purchased a patio dining set on 6/22/13 from Sears. Yesterday (7/13/14) the glass top on the table spontanteously shattered. No one was near the table at the time and there was only a tablecloth and a small vase on it. Nothing hit it to cause this shattering, which covered our deck with glass. So unsafe and since its happened I've read other reports just like this. The product is manufactured by Garden Oasis, which I understand is based in the UK. Sears informs me that my warranty was only for a year and that I'll have to take this up with Garden Oasis. Again, after reading other reports, I don't think I'm going to get any satisfaction.

I would hate to think what would have happened if my toddler grandson had been close by when this occured, and my dog won't be allowed on the deck for a while. Although we swept for more than an hour, there's still glass shards in the wood.
7/13/2014
Home/Apartment/Condominium 
Incident, No Injury
Self
Female
64 years
Yes
No
No
I emiled the manufactuer today. We have the broken glass and the table.
Yes
N/A
Comment from Sears Holdings Management Corporation 7/23/2014
Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.