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Bathroom Lighting Fixture

SKU # 626962


The UPC is 6940500314617
The SKU is 629-962
Furniture, Furnishings & Decorations
Indoor Lighting
Electric Chandeliers or Other Attached Light Fixtures (628)
The Home Depot    
Hampton Bay
Unknown
Unknown
6940500314617
 
Unknown 
Home Depot
Virginia
5/25/2014
The consumer stated that the fixture has 2 glass globes. The consumer stated that the left globe exploded.

The consumer was in his bedroom when he heard the glass explode. The consumer stated that part of the globe was still in the fixture and the other part was on the floor and the sink. The glass exploded in multiple sized pieces.

The consumer stated that the light was on for about 15-20 minutes before this happened. The consumer stated that the glass could have exploded while he was in the bathroom and injured him.

The consumer stated that he took the parts into the store on July 5, 2014. The consumer stated the operations manager ([REDACTED]) at the store informed him to call the number on the product for Hampton Bay on Monday. The consumer was not provided any other assistance.

The consumer contacted the consumer complaint line for the retailer and spoke to a representative. The consumer was called back by [REDACTED] in liabilities. The consumer was informed to contact [REDACTED]. The consumer did not want to contact him. The consumer believes that the retailer did not take any steps to address the safety concerns.

The consumer contacted the # on the product for the manf. They informed him that they will send him a replacement globe in 6 weeks.

The consumer was informed by the manf that such a thing would happen if the globe was cracked. The consumer was informed that they have 3-5 complaints similar to his.

The consumer was using the light fixture with 60 watt Home Depot light bulb.
7/5/2014
Home/Apartment/Condominium 
Incident, No Injury
Self
Male
Unspecified
Yes
No
No
Yes
N/A
Comment from The Home Depot 8/11/2014
Home Depot takes product safety issues very seriously. If you have any additional information, please contact us at information@homedepot.com or (877) 527-0313.
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