View Report

(Printable PDF)
No Images to display
Vacuum cleaner.
Home Maintenance and Structures
Home Cleaning Appliances & Equipment
Vacuum Cleaners (115)
Sears Holdings Management Corporation    
Kenmore
721.24195500
703TAFZ02155
 
 
Sears
Unspecified
2/9/2010 This date is an estimate
This is re. Sears Kenmore Magic Blue 120 VAC 60 Hz 10.0 amp vacuum cleaner Model #721.24195500. My wife was using referenced appliance when motor sputtered and flames shot out several inches from the outlet to which it was connected. The heat was so intense that one of the electrical plug's two prongs broke off, leaving a piece stuck in the outlet. I had to shut off the circuit breaker to that outlet in the interest of safety. My wife could have sustained serious bodily injury and the drywall surrounding the affected outlet could have caught fire. The outlet is black with burn marks and the wiring is now suspect, necessitating the hiring of an electrician.
2/8/2015
Home/Apartment/Condominium 
Incident, No Injury
My Spouse
Female
50 years
Yes
No
No
I informed them of the incident just before contacting CPSC.
Yes
N/A
Comment from Sears Holdings Management Corporation 2/19/2015
Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.