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Leaving Emily convertible crib
Baby
Nursery Equipment & Supplies
Cribs, Not Specified (1545)
MILLION DOLLAR BABY    
Davinci
4691
HOO4713
 
 
Amazon.
Unspecified
8/12/2012 This date is an estimate
Several metal rods on crib mattress support have come unattached. Crib is Davinci Emily model #4691 serial number #HOO4713
7/1/2015
Home/Apartment/Condominium 
Incident, No Injury
Unspecified
Unspecified
Unspecified
Yes
No
No
requested replacement ports
Yes
N/A
Comment from MILLION DOLLAR BABY 8/19/2015
Hi [REDACTED],

I apologize for the defective mattress support and the convenience it brought to you. We would definitely send a new mattress support to you as replacement parts. Please kindly provide the information including photo to our Consumer Support Team at CS@mdbmail.com, please don't hesitate to address any of your concern to us, we will try our best to help you.

Thank you,
Jojo
Quality Assurance & Safety Compliance Coordinator

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.