View Report

(Printable PDF)
No Images to display
Jenn-Air electric double convection oven, wall oven; color black, glass front.
Kitchen
Appliances
Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
WHIRLPOOL CORPORATION    
Jenn-Air
JJW2827WB02
D41322666
 
 
Don's Appliances - Canonsburg
Unspecified
4/1/2014
Upon using the self-clean function on my Jenn-Air double wall oven for the first time (top oven only) the tempered glass on the inside of the oven shattered. Basically blew out all over the interior of the oven in thousands of tiny pieces. This happened about 15-20 minutes into the cycle. In researching online, I have seen several other people complain about similar incidents with using the self cleaning feature on their Jenn-Air oven.
8/16/2015
Home/Apartment/Condominium 
Incident, No Injury
Self
Male
50 years
Yes
No
No
Phone Call to Manufacturer customer service 8/18/2015
Yes
N/A

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.