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KIng Sized Bed
Furniture, Furnishings & Decorations
Bedroom, Bedding & Bath
Nonbaby Mattresses (4009)
STEARNS & FOSTER    
Stearns & Foster
LXFEPT
unknown
 
 
Macy's
Washington
1/15/2016 This date is an estimate
This caller purchased a king sized mattress from retailer January 15th, 2016, it was delivered January 25th, 2016 in the state of Washington.

After airing the mattress out for approximately 8 hours she put sheets and bedding on the and slept on night then read on it for maybe two hours but while she was reading she noticed that whatever side of her body was touching the mattress she felt a burning sensation everyplace that her skin touched the mattress. Her eyes are also burning.

Her husband tried sleeping on the mattress February 2nd, 3rd, and 4th, 2016 and said that it was causing his skin to tingle.
The odor coming from this mattress was like that of old oil or greasy chemical smells.
They arranged for the mattress to be picked up.

Neither the caller or her husband have obtained medical assistance yet but since their skin symptoms are not going away they plan to make an appointment today.

She said her blood pressure has never gone up a down but has fluctuated greatly since the exposure to this mattress.

She contacted the retailer but not the manufacturer yet, however she does plan to contact them.

She arranged for the mattress to be picked up but declined a replacement from the retailer.
2/2/2016
Home/Apartment/Condominium 
Injury→Injury, No First Aid or Medical Attention Received
Self
Female
67 years

Injury→Injury, No First Aid or Medical Attention Received
Self
Male
75 years
No
N/A
N/A
The submitter noted she only contacted Macys.
No
Yes
Comment from STEARNS & FOSTER 6/17/2016
At Stearns & Foster, customer satisfaction is of the utmost importance to us and we are deeply concerned whenever a concern is voiced about one of our products. We ensure that our products comply with all applicable government requirements, from the local to the federal level and as a part of our continued commitment to product safety, we are carefully evaluating this report. However, since no contact information has been provided, we are unable to contact the consumer in an effort to secure additional information and seek a satisfactory resolution to this matter. We invite the consumer to do so by calling us at 1-800-697-3259.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.