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V10290 Conair hair dryer
Personal Care
Grooming
Hair Dryers (1602)
CONAIR CORPORATION    
Conair
V10290
 
 
Ulta
Unspecified
1/1/2013 This date is an estimate
Conair hair dryer model V10290. On average the dryer was used 3-4 times a week for 2 years and last week began to smoke, emitted a burning smell and ignited causing burns which required at home first aid. After a brief web search found that the product was recalled; however, the product had been previously registered without notification. An attempt was made to contact Conair on 11/23/2016 with a 45 minute hold online to the Conair recall number at (877) 339-2534; with no answer. Again 11/28/2016 a call with a wait of over 2 hours and 38 minutes with no representative. Due to the burns and hair loss, the manufacturer must be made responsible. It is unacceptable that hours of wait time to obtain assistance with no product support.
11/28/2016
Home/Apartment/Condominium 
Injury→Injury, First Aid Received by Non-Medical Professional
Self
Female
45 years
Yes
No
No
Called Conair - 3 hours on hold, never spoke with representative.
Yes
N/A

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