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Outdoor patio furniture
2 swivel chairs with ottomans
Furniture, Furnishings & Decorations
Furniture
Chairs, Other or Not Specified (4074)
The Home Depot    
Hampton Bay
Falls River
 
 
Home Depot
Unspecified
5/14/2014
We purchased the Hampton Bay Falls River 6pc patio set, 3pc bar set, and 1 set of 2 swivel chairs with ottomans and 1 set of 2 lounge chairs in May 2014. We only put the cushions out when we are having company due to the fire hazard with the cushions. The first time we used the set two of the cushions (1 on chair and 1 on ottoman) got these large burns from being outside in the sun. We now have a few more burns over the last summer. In all occasions, it was not an overly hot day and no reason for these cushions to burn - especially after we spent almost $2000 for the new patio furniture. We went to Home Depot and there was nothing the person would do.

So, now that I find this site about recall on my chairs for structure, I wanted to find out what about these dangerous cushions that burn in regular sunny days. Has this been corrected? I have found others who have had similar issues, but what can be done to correct this? I spent quite a bit a money on a set that I can never put out cushions when using the pool (unless we have a organized party and know people will be sitting in these chairs) for fear of fire.

Also, the rust on these chairs and tables are horrible. What can be done about that? I have had less issues with cheap sets that cost $150 for dining set. Please advise.

Thank you,
[REDACTED]
6/14/2014
Home/Apartment/Condominium 
Incident, No Injury
Self
Female
Unspecified
Yes
N/A
N/A
As stated, cushions are burned and use them only with company.
No
N/A
Comment from The Home Depot 3/3/2017
Home Depot takes product safety issues very seriously. If you have any additional information, please contact us at product_safety@homedepot.com or (877) 527-0313.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.