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Oil filled electric portable heater
Home Maintenance and Structures
Heating, Ventilation & Air Conditioning
Portable Electric Heaters (348)
DELONGHI AMERICA INC    
Delonghi Safeheat
EW7707CM
63824JN
06764209
 
 
A DeLonghi Safeheat oil filled electric heater overheated and exploded spraying hot oil all over room and on clothing of the person operating heater. The heater was brand new out of the box and was the first time that it was being operated. The operator was not injured and the damage to the room was not permanent. The operator explained that the thermostat control and thermal cut off did not operate causing the unit to overheat.
3/19/2017
Home/Apartment/Condominium 
Incident, No Injury
Female
86 years
No
No
No
No
No
Comment from DELONGHI AMERICA INC 4/5/2017
De’Longhi America, Inc. takes product safety issues very seriously. We investigate each CPSC database incident report. There is no associated recall with respect to the De'Longhi 715 oil filled heater. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-322-3848.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.