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LG washing machine model WT5101HV serial number 112KWAT0K352
Home Maintenance and Structures
Laundry, Fabric Care & Sewing
Washing Machines, Other or Not Specified (140)
LG Electronics, USA    
LG
WT5101HV
112KWAT0K352
4/1/2011  
 
Home Depot
Arizona
4/1/2012
I own a washing machine made by LG model WT5101HV serial number 112KWATOK352. I had never received a recall from LG. The washing machine exploded causing the entire top portion to fly off the machine. It was in the spin cycle as evidenced by very little water in the drum. The drum was sitting on the bottom of the unit. The plastic pieces holding the support brackets were broken. The entire machine was warped out of shape. If anyone had been in that room near the machine they would have been seriously injured.
4/1/2017
Home/Apartment/Condominium 
Incident, No Injury
Self
Male
52 years
Yes
No
No
The washing machine is still at my home. I have contacted LG and filed a case.
Yes
N/A
Comment from LG Electronics, USA 4/12/2017
LG manufactures this washing machine to meet or exceed all relevant standards including UL2157. LG’s state of the art quality system meets the (Top loader) LG(63)-F0-7000 quality standard. Our process not only rigorously tests to insure the quality of product leaving our factory, but we also carefully monitor how our products perform in use. LG takes very seriously the concerns of our customers and uses such feedback on an on-going basis to evaluate and improve our products. Consumers desiring more information about their washing machines should either visit our web site at http://www.lg.com/us/index.jsp or call our toll free number: 1-800-243-0000.

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