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LG Electric Double Oven Range Model LDE3037ST
Kitchen
Appliances
Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
LG Electronics, USA    
LG
LDE3037ST
505MMUM0F430
 
 
Best Buy
Wisconsin
7/13/2015
We were pre heating the bottom oven of our LG electric double oven range model LDE3037ST and before it was done pre heating we heard a loud noise, then a crash sound. On opening the lower oven door we found shattered glass all over the inside of the oven. It turns out the inside glass had shattered, most were small pieces, but some small enough to cut a person, in fact did cut as we were cleaning up. We are now not sure that we can clean the oven enough to remove all the glass and make it safe for cooking.
4/29/2017
Home/Apartment/Condominium 
Injury→Injury, No First Aid or Medical Attention Received
My Spouse
Female
64 years

Incident, No Injury
Self
Male
61 years
Yes
No
No
No response from manufacturer yet
Yes
N/A
Comment from LG Electronics, USA 5/9/2017
LG manufactures this electric range to meet or exceed all relevant standards including UL858. LG’s state of the art quality system meets the LG(66)-C-9026 quality standard. Our process not only rigorously tests to insure the quality of product leaving our factory, but we also carefully monitor how our products perform in use. LG takes very seriously the concerns of our customers and uses such feedback on an on-going basis to evaluate and improve our products. Consumers desiring more information about electric ranges should either visit our website at http://www.lg.com/us/index.jsp or call our toll free number: 1-800-243-0000.
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20170429_183943.jpg LG Oven with shattered glass door open
20170429_183924.jpg LG Oven with shattered glass

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