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Mainstays 800W Handheld Steamer:
BG532 model number
Home Maintenance and Structures
Laundry, Fabric Care & Sewing
Clothes Steamers (255)
Walmart Stores Inc.    
Mainstay 800W
Mainstays 800W Handheld Steamer/ BG532
3025655
 
 
Walmart
Unspecified
3/22/2018
I Purchased a garment steamer from Walmart on March 22. A few days later use the steamer and thought it worked great. The next day I plugged it in and made sure it was filled properly and the steamer began to shoot boiling water out of the spout. Luckily my daughter was not in the way when this happened but it also was shooting towards the electrical outlet. I went on the website to check if anyone else has had this experience and multiple consumers had posted reviews with the same situation. I have reported it to Walmart but I want to make sure this item gets pulled from the shelf so no one else gets harmed. This could’ve been a really bad situation and my daughter could have ended up with third-degree burns, I’m so thankful it wasn’t worse .
Walmart Mainstay Hand held garment steamer
Model BG532 120V 800w
Color white with a real lid
3/24/2018
Home/Apartment/Condominium 
Incident, No Injury
Self
Female
33 years

Incident, No Injury
My Child
Female
Unspecified
Yes
No
No
I will contact manufacturer today. I contacted Walmart directly and plan to return the product soon.
No
Yes
Comment from Walmart Stores Inc. 4/20/2018
Please contact the Walmart Customer Service Hotline at 1.800.925.6278. Be sure to include a UPC number and other relevant details to help identify the product.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.