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Luxury Lift power lift recliner
Furniture, Furnishings & Decorations
Furniture
Recliner Chair (670)
La-Z-Boy Incorporated    
La-Z-Boy
La-Z-Boy Luxury Lift
10/24/2011  
 
You already have a recall for La-Z-Boy Recliner power supply (recall #17-083), limited to lot #150113. I recently moved my elderly mother into an assisted living facility and found that her La-Z-Boy recliner has the same exact power supply with the same exact dangerous failure - the screw mountings have broken and the cover is loose. She has it taped together, which is the only thing keeping her from being exposed to high voltage within the power supply. This is the exact same power supply as in recall [REDACTED], but it is not from lot #[REDACTED], it is lot # 110001. This recall should appropriately be extended to other lot numbers, probably all of which suffer from the same hazardous failure mode and risk of exposure to elderly users of this furniture. I have informed La-Z-Boy of this condition but they decline any remedy.
9/9/2018
Home/Apartment/Condominium 
Incident, No Injury
My Parent
Female
88 years
Yes
No
No
I have contacted La-Z-Boy, they decline any remedy
Yes
N/A
Comment from La-Z-Boy Incorporated 11/13/2018
We are sorry the cover of this consumer’s power supply came loose, but the power supply does not pose a safety risk.

There is no issue with the design of the power supply’s casing. In 2015, La Z Boy recalled one lot of power supplies because the chemical composition of the covers from that lot made them more susceptible to breakage. This consumer’s power supply was manufactured approximately four years earlier. If there had been a problem with the lot the consumer’s power supply cover came from, La Z Boy would have received numerous complaints in the seven years since its manufacture, but we have not.

This consumer contacted us in September and advised that his mother had recently moved. He said the power supply “split in half,” apparently in connection with the move. Dropping the power supply can cause the cover to crack and detach, and perhaps that happened in the move. Fortunately, receiving a shock from the unit is extremely unlikely, as it would require someone to make contact with two different hard-to-access points within the unit at the same time. If that unlikely scenario did occur, the worst-case exposure would be 15 milliamps, which would be perceptible but would not cause injury. The consumer’s report states that the cover is currently held together with tape, and that is a safe solution. Electrical tape would be ideal, but any tape that would remain attached would be acceptable.
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2018-09-18 17.27.12.jpg Product Label

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