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Silver colored Elite Collection die cast 12 cup food processor serial #12DCN
Kitchen
Appliances
Food Processors (275)
CONAIR CORPORATION    
Cuisinart
Elite Collection diecast 12 cup food processor
12DCN
?
 
www.ruelala.com
Unspecified
4/25/2018
While I was in my kitchen my Cuisinart food processor Elite Collection die cast 12 cup model (serial #12 DCN) which was plugged in but not turned on started emitting foul smelling black smoke. I ran back and unplugged it before it caught fire but much of the base had melted. I have reported this incident to the company and received a response but not a replacement. As far as I have been able to determine, this model, while recent, has already been discontinued, suggesting the company may have been aware of the danger for some time.
1/25/2019
Home/Apartment/Condominium 
Incident, No Injury
Self
Unknown
Unspecified
Yes
No
No
They responded but did not offer to replace the item or refund my money nor did they apologize or express surprise
Yes
N/A
File NameDescription
IMG_1546 2.jpg damaged food processor
IMG_1541 2_redacted.jpg photo of food processor

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