View Report

(Printable PDF)
Glass Coffee Table: Mid-Century Art Display Coffee Table - Walnut from West Elm
https://www.westelm.com/products/art-display-coffee-table-h2567/?pkey=s%7Cart%20display%20coffee%20table%7C6
Furniture, Furnishings & Decorations
Furniture
Tables (Excl. Baby Changing Tables, Billiard or Pool Tables (4057)
WILLIAMS-SONOMA, INC.    
West Elm
Item #: 5477034
 
 
www.westelm.com
Unspecified
11/4/2017
I came home from work at lunch and discovered that my glass coffee table top had exploded or shattered and had strewn shards of glass up to 15 feet away. I contacted West Elm and they said they could not replace the table top and it was not due to a quality issue.

Table Model: Mid-Century Art Display Coffee Table - Walnut
https://www.westelm.com/products/art-display-coffee-table-h2567/?pkey=s%7Cart%20display%20coffee%20table%7C6

Date of Order: November 4th, 2017
Order Number: 073085720072
Shipped to: [REDACTED]
4/4/2019
Home/Apartment/Condominium 
Incident, No Injury
Unspecified
Unknown
Unspecified
Yes
No
No
I contacted west elm and they refused to help or provide a replacement glass
Yes
N/A
File NameDescription
Photo Apr 04, 4 39 21 PM.jpg exploded with enough force to send pieces of glass down the hallway
Photo Apr 04, 2 26 59 PM_redacted.jpg  
Photo Apr 04, 4 39 06 PM_redacted.jpg glass landed on couch above initial elevation of glass table
Photo Apr 04, 4 49 55 PM_redacted.jpg  

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.