View Report

(Printable PDF)
Bosch Dishwasher Model # SHEM63W55N/10
Kitchen
Appliances
Dishwashers (214)
BSH HOME APPLIANCES CORPORATION    
Bosch
SHEM63W55N/10
FD980402890
 
 
Best Buy
North Carolina
4/28/2018 This date is an estimate
Bosch Dishwasher power cord caught on fire. This model dishwasher is NOT covered under the recall. The model number is SHEM63W55N/10.
12/1/2019
Home/Apartment/Condominium 
Incident, No Injury
Unspecified
Unknown
Unspecified
Yes
N/A
N/A
I contacted the manufacturer and the customer service representative was not helpful.
Yes
N/A
Comment from BSH HOME APPLIANCES CORPORATION 1/9/2020
The issue described in this report relates to overheating of the incoming power wire connection that is made inside the junction box by the installer. A loose or improper connection can cause the power wire connection to overheat. A service repair visit was made and the issue has been resolved. Customers are encouraged to contact BSH Customer Service by calling 1-800-944-2904.
File NameDescription
IMG_0883.jpeg Model Number
IMG_0676.JPG Burned power cord box

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.