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Insta pot, ip-duo
Model:ip-duo80 V2
8quart
Kitchen
Appliances
Pressure Cookers or Canners (412)
Double Insight Inc    
Instant pot
Instapot is-duo 8quart
Up-duo80 v2
 
 
Kohl’s
New York
I was making chicken soup with an insta pot, device beeped, let pressure out. Pressure wasn’t fully released, then opened pot and liquid broth spewed out and burned about 15% of my abdomen. I had 1st and second degree burns on my stomach. This happened on Jan 26th at approximately 6:30pm
1/26/2020
Home/Apartment/Condominium 
Injury→Injury, Seen by Medical Professional
Self
Male
43 years
Yes
No
No
I still use the product
No
No
Comment from Double Insight Inc 3/13/2020
Instant Brands Inc. (“Instant Brands”) appreciated receiving this 6A report on February 28, 2020 (“Report No. 20200221-C981B-2147374704 (hereinafter “report”), and the opportunity to provide a response. As an initial matter, Instant Brands notes that the referenced product complies with applicable standards and is not the subject of an associated recall or other corrective action. Instant Brands does not believe that the product presents a defect or quality issue, as noted below.

Upon receiving this report, we immediately searched our database for any information received from the customer. Instant Brands’ records confirmed that the customer has not contacted us regarding this matter. Importantly, we welcome the opportunity to speak to the customer at any time as it appears he may not have followed the user instructions based on his report and continues to enjoy his Instant Pot. However, the company is unable to comment on the described circumstances as it has not yet spoken with the customer, although we certainly welcome the opportunity to do so as customer satisfaction and safety are our priority.

Again, customer satisfaction and safety is Instant Brands’ top priority, and we encourage all our customers to contact us at any time, whether by phone or email. Thank you again for the notification and the opportunity to provide this response.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.