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Incident Report Details
Attachments (0)
Report Summary

Consumer reports that the oven, while on a self cleaning cycle, produced an electrical burning smell. The oven tripped the circuit breaker.

Product Details
  • Product Description: Maytag Gemini stove/oven Model # MGR6775ADW Serial # 15041687GV
  • Manufacturer/Importer/Private Labeler Name: WHIRLPOOL CORPORATION
  • Brand Name: Maytag Gemini
  • Model Name or Number: Model # MGR6775ADW
  • Serial Number: Serial # 15041687GV
  • UPC Code:
  • SKU#:
  • Date Manufactured:
  • Retailer: private party
  • Retailer State:
  • Purchase Date: 4/1/2008
  • Product Category: Kitchen
  • Product Type: Appliances
  • Product Code: Ranges or Ovens, Not Specified (281)
Associated Recall
Incident Details
  • Incident Description: several weeks ago I set the top oven of my maytag gemini oven to the 3-hour clean. About 2 hours into the process I started to smell something electrical burning. I could not stop the process and the system ended up tripping a circuit breaker. I reset the breaker and the oven continued until the time was up. My son looked at it the next day and all the insulation was burned off the wiring in the top oven. There was smoke on the panel on the outside of the top of the stove. My son called Maytag and after waiting for over an hour for a response on the phone, he was eventually told that this make and model was not a part of a previous recall. Sorry--there is nothing we can do. This was an extremely dangerous situation and one that I think should be covered. It is an expensive repair for me to make. Over and above the danger, I was not happy with the response from Maytag and their customer service.
  • Incident Date: 3/7/2011
  • Incident Location: Home/Apartment/Condominium
Victims Involved
  • Injury Information: Incident, No Injury
  • My Relationship to the Victim: Self
  • Sex: Female
  • Victim's Age When Incident Occurred: 65 years
Comments from the Manufacturer/Private Labeler
Additional Details
  • Submitter has product?: Yes
  • Product was damaged before incident?:
  • Product was modified before incident?:
  • If yes to any, explanation: see above description of incident and Maytag response
  • Have you contacted the manufacturer?: Yes
  • If Not, Do you plan to?:
  • Report Number: 20110404-4142A-2147480561
  • Report Date: 4/4/2011
  • Sent to Manufacturer/Importer/Private Labeler:
  • Report First Publication Date: 4/26/2011
  • Category of Submitter: Consumer