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Report Summary

Double wall gas oven caught on fire, which was caused by faulty electric panel. Fire alarms went off & fire was put out. 3 years earlier electrical switch that powers gas oven on was replaced; convection fan was also replaced. Fire caused just under $10,000 in damages.

Product Details

Product Description: Maytag Gemini double gas oven MGR6875ads
Manufacturer/Importer/Private Labeler Name: WHIRLPOOL CORPORATION
Brand Name: Maytag
Model Name or Number: MGR6875ads
Serial Number: 17305339jk
UPC Code:
SKU#:
Date Manufactured: 2/1/2006
Retailer: Home Depot
Retailer State:
Purchase Date: 4/18/2006
Product Category: Kitchen
Product Type: Appliances
Product Code: Gas Ranges or Ovens (279)

Associated Recall

Incident Details

Incident Description: On February 11, 2012, my Maytag double oven MGR6875ADS, caught on fire, caused by a faulty electrical panel in the back of the oven. (the electric switch that ignites the gas oven) The fire started to shoot out of the upper right hand side of the oven. Luckily the fire alarms went off, and we were able to put out the fire before my entire house went up in flames. The oven was bought in 2006. Back 3 years ago, we had a Maytag repairman come out and switch out the electrical switch, that powers on the gas oven, he replaced the convection fan as well. 3 years later, the unit caught on fire. Looking at the internet, I spotted the there had been a voluntary recall on this product 2 years before I had ever bought the oven, and Maytag/Whirlpool failed to keep from selling the faulty oven. There are numerous stories on the internet that tell you of customers being shocked, burned, and flames breaking out in these ovens... The house damage was just under 10,000, and all that Whirlpool is willing to offer me is $600.00 toward my new oven. So Whirlpool, depreciated my oven 65% over 5 years. I wanted to send this out to let everyone know, that Whirlpool was not even willing to take care of my insurance deductible, much less replace my appliance that burned up, or give me money to buy a new one to replace the one that burned, due to their negligence, and lack of recalling all ovens. Whirlpool will also be quick to tell you that Maytag in 2005 is not them. Just an FYI for all future Maytag/Whirlpool double oven buyers, they will sell you an appliance, but they are not willing to take care of their customers, when they appliance almost claims your home and family. Shame on you Whirlpool!
Incident Date: 2/11/2012
Incident Location: Home/Apartment/Condominium

Victims Involved

Injury Information: Incident, No Injury
My Relationship to the Victim: My Spouse
Sex: Male
Victim's Age When Incident Occurred: 48 years

Comments from the Manufacturer/Private Labeler

Additional Details

Submitter has product?: Yes
Product was damaged before incident?: No
Product was modified before incident?:
If yes to any, explanation: The house damage was just under 10,000, and all that Whirlpool is willing to offer me is $600.00 toward my new oven. So Whirlpool, depreciated my oven 65% over 5 years.
Have you contacted the manufacturer?: Yes
If Not, Do you plan to?:

Report Number: 20120223-58FE8-2147469887
Report Date: 2/23/2012
Sent to Manufacturer/Importer/Private Labeler: 3/2/2012
Report First Publication Date: 3/16/2012
Category of Submitter: Consumer