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Report Summary

Consumers were using bottom oven of electric double oven to bake meet in deep pan when bottom coil started flaming by itself & flame curled around on coil & then went out. They shut off oven & restarted it & bottom coil wouldn't heat up. There's rough corrosion on coil.

Product Details

Product Description: Maytag Gemini Double electric oven MER6755AAB
Manufacturer/Importer/Private Labeler Name: WHIRLPOOL CORPORATION
Brand Name: Maytag
Model Name or Number: MER6755AAB
Serial Number:
UPC Code:
SKU#:
Date Manufactured:
Retailer: Stuart Kitchens
Retailer State: Virginia
Purchase Date: 10/15/2005
Product Category: Kitchen
Product Type: Appliances
Product Code: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)

Associated Recall

Incident Details

Incident Description: I purchased a Maytag electric double oven range Model MER6755AAB in October 2005. Yesterday we used the bottom oven: baking meat in a deep pan. The oven was on for over an hour and working fine, then the bottom coil of the bottom oven actually started flaming by itself, and the flame curled around on the coil, and then went out. There was no grease or food on the coil to burn. Nothing was dripping on to the coil. There was no food or grease on the bottom of the oven to catch fire. Had there been a shallow pan or anything near the coil, there would have been a big fire. The fire went out by itself; we shut off the oven. We restarted the oven, and the bottom coil would not heat up. There is rough corrosion on the coil where it was burning. The burnt area is not near the electrical connection. I have ordered a replacement part, which has not yet arrived. We're certainly not using the oven until the part has been replaced.
Incident Date: 4/8/2012
Incident Location: Home/Apartment/Condominium

Victims Involved

Injury Information: Incident, No Injury
My Relationship to the Victim: Unspecified
Sex: Unknown
Victim's Age When Incident Occurred:

Comments from the Manufacturer/Private Labeler

The Consumer Product Safety Commission has forwarded your report of an incident in which you identified a product from our Whirlpool Corporation brands. We value the well-being of our customers, and we strive to make all our products as safe as possible. If you have not already contacted us about this issue, please e-mail the Product Safety Team of our Customer eXperience Center at Safety_customerexperience@whirlpool.com. To ensure that we have sufficient information to evaluate this incident, please include the last four digits of your CPSC Report No. in the subject line of your e-mail. In the body of the e-mail, please include a day time phone number where we can contact you along with a brief description of the report you filed with the CPSC. If a Whirlpool-manufactured or Whirlpool-marketed product or component is involved, please preserve it for possible inspection and testing if necessary.

Additional Details

Submitter has product?: Yes
Product was damaged before incident?:
Product was modified before incident?:
If yes to any, explanation: I still have the product and have ordered a replacement part.
Have you contacted the manufacturer?:
If Not, Do you plan to?:

Report Number: 20120409-4D0A0-2147468597
Report Date: 4/9/2012
Sent to Manufacturer/Importer/Private Labeler: 4/16/2012
Report First Publication Date: 4/30/2012
Category of Submitter: Consumer