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Report Summary

Consumer says the gas range oven in their scarcely visited second home turns on by itself. They didn't know until their gas bills came in hundreds of dollars higher and realized the oven had been on almost the entire season at 350 degs. Now a new circuit board to be put in.

Product Details

Product Description: Maytag Gemini gas range (double oven) black. MGR6875ADB serial # 20973821LJ
Manufacturer/Importer/Private Labeler Name: WHIRLPOOL CORPORATION
Brand Name: Maytag
Model Name or Number: Gemini MGR6875ADB
Serial Number: 20973821LJ
UPC Code:
SKU#:
Date Manufactured:
Retailer: sears
Retailer State:
Purchase Date: 7/15/2009
Product Category: Kitchen
Product Type: Appliances
Product Code: Gas Ranges or Ovens (279)

Associated Recall

Incident Details

Incident Description: Maytag Gemini gas range (approximately 3 years old) turns its ovens on by itself, usually in the middle of the night. This took us a while to figure out as it is located in our second home which is only used 9 weeks a year (summer). For a while, we just thought we needed to cut power and reboot, but that doesn't solve the problem. As we reviewed our winter gas bills, the gas expense was hundreds of dollars higher the winter of 2010-11 (we threw the breaker panel this past winter). To our horror we realized the oven was on most if not the entire winter at 350 degrees. Now Sears is going to install a new circuit board, (for $500) but are we to trust the new one anymore that the original one that was just about brand new? The stove/oven has probably been used a total of 100 times over the past three years. This is extremely dangerous and could easily start a fire. I'm surprised we didn't lose our entire house the winter of 2010.
Incident Date: 7/16/2012
Incident Location: Home/Apartment/Condominium

Victims Involved

Injury Information: Incident, No Injury
My Relationship to the Victim: Self
Sex: Female
Victim's Age When Incident Occurred: 61 years

Comments from the Manufacturer/Private Labeler

Additional Details

Submitter has product?: Yes
Product was damaged before incident?: No
Product was modified before incident?: No
If yes to any, explanation: sent email to Maytag - no response to date
Have you contacted the manufacturer?: Yes
If Not, Do you plan to?:

Report Number: 20120725-5E1BA-2147465377
Report Date: 7/25/2012
Sent to Manufacturer/Importer/Private Labeler: 8/10/2012
Report First Publication Date: 8/24/2012
Category of Submitter: Consumer