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Incident Report Details
Attachments (0)
Report Summary

Oven of range started clicking sound that piezoelectric burner igniter makes. 55 YOM discovered orange flames coming up around burner control knobs, followed by smoke & odor of burning plastic. He unplugged oven from wall outlet. There was no injury but inhalation of fumes.

Product Details
  • Product Description: Maytag Gemini dual oven 4 burner range
  • Manufacturer/Importer/Private Labeler Name: WHIRLPOOL CORPORATION
  • Brand Name: Maytag Gemini
  • Model Name or Number: mgr6772bds
  • Serial Number: 11347286CC
  • UPC Code:
  • SKU#:
  • Date Manufactured: 1/1/2003
  • Retailer: Kennedy Hahn Appliance
  • Retailer State: Wisconsin
  • Purchase Date: 3/6/2005
  • Product Category: Kitchen
  • Product Type: Appliances
  • Product Code: Other Ranges or Ovens (280)
Associated Recall
Incident Details
  • Incident Description: I have a Maytag Gemini range with two ovens and 4 burners model MGR6772BDS SERIAL NUMBER 11347286CC. Yesterday, August 22 2014, the oven started clicking, the sound that the piezoelectric burner igniters make. No one was in the room and the oven had not been used in about 4 hours. As I a approached the kitchen, I saw orange flames coming up around the burner control knobs, followed by dense black smoke and the odor of burning plastic. I unplugged the over from the wall outlet. Today, after having no success on the Maytag website trying to get someone to inspect and repair the oven, I searched for recalls for this model and saw the CPSC website listing for this model and serial number and the reports of unsafe upper oven and flames. I called the 800 number and got the recall part of Maytag. I had a difficult time with them since they were not aware of all the recalls after being purchased by Whirlpool, but eventually I got someone who said they would send my information to an independent service company. I think this oven is a serious safety hazard. Even if repaired I would not trust it again, and I'm a bit concerned about the fumes that were released in the house while I went in to unplug the unit. My telephone number is [REDACTED]
  • Incident Date: 8/22/2014
  • Incident Location: Home/Apartment/Condominium
Victims Involved
  • Injury Information: Incident, No Injury
  • My Relationship to the Victim: Self
  • Sex: Male
  • Victim's Age When Incident Occurred: 55 years
Comments from the Manufacturer/Private Labeler
Additional Details
  • Submitter has product?: Yes
  • Product was damaged before incident?: No
  • Product was modified before incident?: No
  • If yes to any, explanation: I informed the manufacturer and I'm waiting for them to remedy
  • Have you contacted the manufacturer?: Yes
  • If Not, Do you plan to?:
  • Report Number: 20140822-61535-2147441648
  • Report Date: 8/22/2014
  • Sent to Manufacturer/Importer/Private Labeler: 9/2/2014
  • Report First Publication Date: 9/16/2014
  • Category of Submitter: Consumer