Report Summary
Formulamaker dispensed less amount of formula than amount 2 MOF should be receiving. Machine is making watery formula bottles. Consumer compare handmade formula & machine made product after girl became extremely fussy, wasn’t pooping & sleeping. Difference was significant.
Product Details
- Product Description: Machine is supposed to dispense perfectly measured and prepared formula for babies.
- Manufacturer/Importer/Private Labeler Name: Baby Brezza Enterprises
- Brand Name:
- Model Name or Number: Baby Brezza Formula Pro
- Serial Number:
- UPC Code:
- SKU#:
- Date Manufactured: 1/1/2016
- Retailer: Target
- Retailer State:
- Purchase Date: 4/1/2016
- Product Category: Kitchen
- Product Type: Appliances
- Product Code: Electric Blenders (215)
Incident Details
- Incident Description: We purchased the Baby Brezza Formula Pro for our baby about 4 months ago. We have been using the machine for 11 weeks following all instructions on use and care. The machine is very dangerously shorting the amount of formula that our daughter is to be receiving. It took her being extremely fussy, not pooping, and not sleeping for us to think to compare a handmade bottle to a baby brezza bottle. When comparing we weighed an empty bottle, dispensed 2oz of formula made by the baby brezza and weighed the bottle again and calculated the difference. We then did the same with a bottle made by hand using the formula scoop provided in the formula can. The difference was significant and shocking. Please look into this issue and research this on your own. Watered down bottles can be very dangerous for a newborn as you are already aware. I fear for the parents that do not think to evaluate what is being dispensed.
- Incident Date: 7/20/2016
- Incident Location: Home/Apartment/Condominium
Victims Involved
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- Injury Information: Incident, No Injury
- My Relationship to the Victim: My Child
- Gender: Female
- Victim's Age When Incident Occurred: 2 months
Comments from the Manufacturer/Private Labeler
- When set up, maintained and cleaned properly, Formula Pro mixes and dispenses formula appropriately and accurately. We stand behind our product and would welcome the opportunity to speak to this customer directly to understand what she is experiencing with her machine. We regret that she emailed and did not receive a response. We reply to all of our customers and if she did not receive a response, we speculate that we did not receive the noted email. Our dedicated customer service team would be more than happy to answer any questions. Please call us at 888-396-6552.
Additional Details
- Submitter has product?: Yes
- Product was damaged before incident?:
- Product was modified before incident?:
- If yes to any, explanation: Emailed but have not gotten a response
- Have you contacted the manufacturer?: Yes
- If Not, Do you plan to?:
- Report Number: 20160721-DFD64-2147416694
- Report Date: 7/21/2016
- Sent to Manufacturer/Importer/Private Labeler: 8/2/2016
- Report First Publication Date: 8/16/2016
- Category of Submitter: Consumer
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