Report Summary
The knobs on consumer's gas range do not click into a locked off position. The slightest bump can accidentally turn on the gas without igniting a flame.
Product Details
- Product Description: Gas Stove
- Manufacturer/Importer/Private Labeler Name: WHIRLPOOL CORPORATION
- Brand Name: Whirlpool
- Model Name or Number: Whirlpool Gas Range - Model WEG745H0FH
- Serial Number: R64010383
- UPC Code:
- SKU#:
- Date Manufactured:
- Retailer: Lowes
- Retailer State: Louisiana
- Purchase Date: 12/9/2016
- Product Category: Kitchen
- Product Type: Appliances
- Product Code: Gas Ranges or Ovens (279)
Incident Details
- Incident Description: Whirlpool Range - Model WEG745H0FH - SERIAL #R64010383
The knobs on my Whirlpool gas range do not click into a locked off position. The slightest bump can accidentally turn on the gas without igniting a flame. The stove was purchased in December of 2016, and though there have only been about four instances of this happening to us, today’s Incident was the most alarming. My husband left for work before 7AM, and apparently bumped one of the range knobs while packing his lunch. I woke around 10:30 to a very strong propane odor. I went straight to the stove and turned the knob off. The entire house was filled with the odor, the gas being nicely distributed for hours by both upstairs and downstairs central air conditioners. After airing out the house, I called Whirlpool to see if they had any solution for this issue, since I think it’s a dangerous design flaw and I cannot believe I am the only one having this issue. The rep checked for recalls, found none (even though I’ve read that LG did a recall for this very same thing), and recommended I purchase knob covers - which I believe are child safety covers. I will look into doing that, but I worry about the potential danger to all consumers with this type of stove knob.
- Incident Date: 3/11/2020
- Incident Location: Home/Apartment/Condominium
Victims Involved
-
- Injury Information: Incident, No Injury
- My Relationship to the Victim: Self
- Gender: Female
- Victim's Age When Incident Occurred: 62 years
Comments from the Manufacturer/Private Labeler
Additional Details
- Submitter has product?: Yes
- Product was damaged before incident?:
- Product was modified before incident?:
- If yes to any, explanation: See description of incident
- Have you contacted the manufacturer?: Yes
- If Not, Do you plan to?:
- Report Number: 20200311-647C1-2147374409
- Report Date: 3/11/2020
- Sent to Manufacturer/Importer/Private Labeler: 3/19/2020
- Report First Publication Date: 4/2/2020
- Category of Submitter: Consumer
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