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Incident Report Details
Attachments (2)
Images
Barcode.JPG
Broken oven glass 2.jpg
Report Summary

53 YOF consumer reports that while preparing to use the oven normally the exterior oven door glass hattered with a loud boom nose and shattered glass everywhere. This appears to be a problem many consumers have. This unit is unsafe and a laceration hazard.

Product Details
  • Product Description: Frigidaire stainless steel electric stove Model #FFEF3054TS Model #FFEF3054T8F
  • Manufacturer/Importer/Private Labeler Name: ELECTROLUX/WHITE CONSOLIDATED
  • Brand Name: Frigidaire
  • Model Name or Number: Model #FFEF3054T8F
  • Serial Number: Serial number VF81111542
  • UPC Code:
  • SKU#:
  • Date Manufactured:
  • Retailer: RC Willey Furniture
  • Retailer State:
  • Purchase Date: 6/16/2018
  • Product Category: Kitchen
  • Product Type: Appliances
  • Product Code: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
Associated Recall
Incident Details
  • Incident Description: What happened that made you want to report? The glass door on my Frigidaire oven spontaneously exploded. This is not normal wear and tear, this must be a factory defect. A quick online search shows hundreds of reports of exploding glass oven doors nationwide. I also found investigative TV reports and a website (classaction.org) collecting information for a potential class action lawsuit. There is clearly a problem here. What type of product(s) were being used? Frigidaire electric oven model #FFEF3054TS Who was using the product(s)? Mother of house was using the product. How were the product(s) being used? The night this happened, I mixed up cookie dough, pushed the button to turn on my oven, and heard a loud explosion. Then I heard glass shattering. The entire exterior glass door on my oven shattered next to my legs. I was in a dress, and had no protection for my legs, but was at least wearing socks. (Obviously I didn't move.) Both my husband and college aged son heard the loud bang, followed by me screaming, and thought I had fallen. My husband was upstairs, my son was downstairs, and I was on the main level. The explosion was loud enough for both of them to hear it on a different floor. Were there any injuries that happened or may have happened while using the product? I slowly backed away while my husband swept the glass up. I could feel tiny pieces of glass in arms and legs, so showered and carefully dried off with a heavy towel. I am also a cardiac patient, and the shock triggered a heart episode for me. However, I was able to manage it with no damage to my heart.
  • Incident Date: 1/19/2021
  • Incident Location: Home/Apartment/Condominium
Victims Involved
  • Injury Information: Incident, No Injury
  • My Relationship to the Victim: Self
  • Sex: Female
  • Victim's Age When Incident Occurred: 53 years
Comments from the Manufacturer/Private Labeler
Additional Details
  • Submitter has product?: Yes
  • Product was damaged before incident?: No
  • Product was modified before incident?:
  • If yes to any, explanation:
  • Have you contacted the manufacturer?: Yes
  • If Not, Do you plan to?:
  • Report Number: 20210121-E9296-2147366363
  • Report Date: 1/21/2021
  • Sent to Manufacturer/Importer/Private Labeler: 2/11/2021
  • Report First Publication Date: 2/26/2021
  • Category of Submitter: Consumer