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Report Summary

36 YOF and 36 YOM reports that they washed the cover of a mattress which left fiberglass covering the sheets and laundry. They woke up itching. 3 MOF's diapers were washed with the cover. The washer and dryer became contaminated and left fiberglass on subsequent loads.

Product Details

Product Description: 2017 Casper "Original" King size mattress
Manufacturer/Importer/Private Labeler Name: Casper Sleep, Inc.
Brand Name: Casper
Model Name or Number:
Serial Number:
UPC Code:
SKU#:
Date Manufactured:
Retailer: Direct from Casper
Retailer State:
Purchase Date: 8/1/2017
Product Category: Furniture, Furnishings & Decorations
Product Type: Bedroom, Bedding & Bath
Product Code: Nonbaby Mattresses (4009)

Associated Recall

Incident Details

Incident Description: On Thursday, 1/13, I washed the removable zippered cover of our 4-year old Casper mattress, which then resulted in fiberglass covering our sheets and four loads of laundry I subsequently did. We didn't know we had an issue until the middle of the night when we woke up itching and discovered glittering shards of glass all over our sheets, which we had been sleeping in. Those four loads of laundry included my 3-month old daughter's cloth diapers, our clothes and towels. Our washer and dryer seem to be contaminated and continuing to deposit glass on other loads. We are unable to wash our clothes until we replace the washer and dryer, since it continues to deposit glass shards on our belongings. I have found fiberglass anywhere that our laundry touched, including our couch, coffee table, our bedroom rug, a quilt we lay our daughter down to play, and the route from the bedroom to the laundry, and all over the laundry room. We have thrown out anything unsalvageable, including our sheets and towels, and for the remaining items, we have been lint-rolling painstakingly. The glass on our belongings is one thing -- but it's another thing to know that microscopic fiberglass is floating in the air going into our infant's eyes and lungs. This is a safety issue. On the Casper website, they "recommend" spot cleaning the mattress topper but there is NO WARNING to not wash it completely. In addition, it should not be removable by zipper if this is a KNOWN ISSUE. I began contacting Casper on Friday, 1/14, but have had no meaningful response since then.
Incident Date: 1/13/2022
Incident Location: Home/Apartment/Condominium

Victims Involved

Injury Information: Injury - No First Aid or Medical Attention Received
My Relationship to the Victim: My Child
Sex: Female
Victim's Age When Incident Occurred: 3 months

Comments from the Manufacturer/Private Labeler

Additional Details

Submitter has product?: Yes
Product was damaged before incident?: Yes
Product was modified before incident?:
If yes to any, explanation: Normal wear and tear on the memory foam purely from sleeping on it for 4 years.
Have you contacted the manufacturer?: Yes
If Not, Do you plan to?:

Report Number: 20220122-FDCE8-2147357888
Report Date: 1/22/2022
Sent to Manufacturer/Importer/Private Labeler: 3/15/2022
Report First Publication Date: 4/5/2022
Category of Submitter: Consumer