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Report Summary

48 YOM consumer's indoor security camera caught fire. Fire was small and consumer put it out. Manufacturer was contacted. FD responded. Consumer and family were not injured.

Product Details

Product Description: Roku Inc outdoor security camera power adaptor supply box caught fire
Manufacturer/Importer/Private Labeler Name: Roku, Inc.
Brand Name: Roku outdoor security camera wired
Model Name or Number: CW2000X
Serial Number: Interteck 5003007
UPC Code:
SKU#:
Date Manufactured:
Retailer: Walmart
Retailer State:
Purchase Date: 3/3/2023
Product Category: Electronics
Product Type: Cameras & Camcorders
Product Code: Photographic Equipment (536)

Associated Recall

Incident Details

Incident Description: Roku outdoor security Camara wired the power adapter 5v .2A caught fire to my home luckily dog at 3am alerted and luckily it was small enough just started contacted ruko Inc. About it they said fairly new to the market. Legal dept at roku inc correspondence also threw emails name was [REDACTED] said to me over phone first he ever heard this happening . They wanted me send them the box immediately but I would not till I have fire investigation done and adjustors and my house fixed it was very small fire we got lucky..it great product has the potential to be hope this is just one time thing and don't happen to anyone else product worked beautifully till this happened
Incident Date: 4/6/2023
Incident Location: Mobile/Manufactured Home

Victims Involved

Injury Information: Incident, No Injury
My Relationship to the Victim: Other Relative
Sex: Female
Victim's Age When Incident Occurred: 7 years

Comments from the Manufacturer/Private Labeler

Additional Details

Submitter has product?: Yes
Product was damaged before incident?: No
Product was modified before incident?:
If yes to any, explanation: Brand new only had it hooked up as per instructions said to for about 30 days or less before caught fire
Have you contacted the manufacturer?: Yes
If Not, Do you plan to?:

Report Number: 20230420-B886F-2147348000
Report Date: 4/20/2023
Sent to Manufacturer/Importer/Private Labeler: 4/25/2023
Report First Publication Date: 5/9/2023
Category of Submitter: Consumer