Report Summary
The Consumer reports that when he turned his blender received the same day on for the 2nd time, it started the cycle but didn't turn off. He heard it burning and saw glowing through the plastic base and smelled the distinct smell of electrical fire. It then started smoking.
Product Details
- Product Description: small red portable cordless blender.
- Manufacturer/Importer/Private Labeler Name: BlendJet
- Brand Name: blendjet 2
- Model Name or Number: blendjet 2
- Serial Number: 5519025936
- UPC Code: 8 10053 64005 0
- SKU#:
-
Date Manufactured:
- Retailer: directly from their website.
- Retailer State:
-
Purchase Date:
6/24/2023
- Product Category: Kitchen
- Product Type: Appliances
- Product Code: Electric Blenders (215)
Incident Details
- Incident Description: recived the blendjet 2 today. opened it from the box and turned it on, it worked fine. about 8 hours later i turned it on again to demonstrate i. it started its blend cycle but didnt turn off. I thought I heard it burning and then saw glowing through the plastic base. then smelled the distinct smell of electrical fire. it then started smoking (white smoke). so i put it into my sink. It still wasn't turning off, so I ran water over it until it stopped. About 2 hours later at the time of writing this, it still has the led, indicating its on, turned on and wont turn off.
-
Incident Date:
6/28/2023
- Incident Location: Home/Apartment/Condominium
Victims Involved
-
- Injury Information: Incident, No Injury
- My Relationship to the Victim: Self
- Sex: Male
- Victim's Age When Incident Occurred: 23 years
Comments from the Manufacturer/Private Labeler
- BlendJet: Dear Customer, thank you for bringing this to our attention. We have sold millions of BlendJet units and this is not normal. We would like to find out more about your usage, including what type of cable and charger was used in this case, and any other potential contributing factors (was it put in the dishwasher by mistake, for example). Regardless, we are very happy you are safe. Please reach out to our support team so that we can gather additional details. Thank you.
Additional Details
-
Submitter has product?:
Yes
-
Product was damaged before incident?:
No
-
Product was modified before incident?:
- If yes to any, explanation: product had been received on day of incident. it had only been turned on once prior to it burning.
-
Have you contacted the manufacturer?:
No
-
If Not, Do you plan to?:
- Report Number: 20230629-6C95E-2147346720
-
Report Date:
6/29/2023
-
Sent to Manufacturer/Importer/Private Labeler:
6/30/2023
-
Report First Publication Date:
7/17/2023
- Category of Submitter: Consumer
|