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Report Summary

Consumer purchased bed online, after putting bed together they noticed bed slats were too short. Causing bed to collapse, states they suffered injuries over time. Reached out to manufacturer for repair kit, stated it would take 3 months and online replacement is $80 for slats

Product Details

Product Description: Product Name: Aadvik Tufted Upholstered Low Profile Standard Bed by Greyleigh Size: Queen Color: Warm Gray Dimensions: 66.90"W X 85.60"D X 49.60"H Material: 100% Polyerster
Manufacturer/Importer/Private Labeler Name: HOME DESIGN INC
Brand Name: Greyleigh
Model Name or Number:
Serial Number:
UPC Code:
SKU#:
Date Manufactured:
Retailer: Wayfair
Retailer State:
Purchase Date: 12/24/2022
Product Category: Furniture, Furnishings & Decorations
Product Type: Bedroom, Bedding & Bath
Product Code: Beds or Bedframes, Other or Not Specified (4076)

Associated Recall

Incident Details

Incident Description: - December 2022 I purchased a bed (i.e., Aadvik Tufted Upholstered Low Profile Standard Bed by Greyleigh) from Wayfair. - Since putting the bed together I noticed that the bed slats kept on sagging and they were all too short so they kept falling + causing the bed to collapse. - As a result of the bed collapsing I have suffered numerous injuries over time to my neck, shoulders, and back. - Eventually I received a product recall message that confirmed that the product was defective. - I reached out to the manufacturer for a repair kit. They kept asking for additional information and dragging out the process. - Finally the manufacturer informed me that it would take 2-3 months to receive a repair kit. - When I reached out to the Wayfair (the wholesaler) they said they would send me some replacement slats if I was willing to pay ~$80. - Neither the company that sold me the product nor the manufacturer want to resolve this issue inn a timely fashion and refuse to give me a refund so that I can procure a functional bed that doesn't result in numerous injuries.
Incident Date: 1/2/2023
Incident Location: Home/Apartment/Condominium

Victims Involved

Injury Information: Injury - Seen by Medical Professional
My Relationship to the Victim: Self
Sex:
Victim's Age When Incident Occurred:

Comments from the Manufacturer/Private Labeler

Additional Details

Submitter has product?:
Product was damaged before incident?:
Product was modified before incident?:
If yes to any, explanation:
Have you contacted the manufacturer?:
If Not, Do you plan to?:

Report Number: 20240321-270EA-2147340233
Report Date: 3/21/2024
Sent to Manufacturer/Importer/Private Labeler: 3/25/2024
Report First Publication Date: 4/15/2024
Category of Submitter: Consumer