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Incident Report Details
Attachments (6)
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Report Summary

Consumer's battery doorbell camera had the rechargeable battery pack catch on fire overnight. The wood trim of door, plastic door seal and leaves caught fire. Fire burned itself out. FD responded. No injuries.

Product Details
  • Product Description: Ring battery doorbell camera. The photo of the model is from a identical camera purchased. The one burned was same make/model
  • Manufacturer/Importer/Private Labeler Name: Amazon.com LLC
  • Brand Name: Ring
  • Model Name or Number: 5F97F2
  • Serial Number: unknown
  • UPC Code: unknown
  • SKU#: unknown
  • Date Manufactured:
  • Retailer:
  • Retailer State:
  • Purchase Date:
  • Product Category: Home Maintenance and Structures
  • Product Type: Electrical Systems
  • Product Code: Electric Wire or Wiring Systems (Excl Panelboards Recept (4062)
Associated Recall
Incident Details
  • Incident Description: A Ring battery doorbell camera was mounted on a metal door at a residence and appeared to be installed correctly and in normal use. Sometime during the overnight hours the rechargeable battery pack went into thermal runaway, and caught the wood trim, plastic door seal, and leaves outside on fire. The doors were on a carport with lattice to separate the carport. Fire burned itself out when the fire ran out of readily available combustible materials. There were no injuries as a result of the fire.
  • Incident Date: 11/23/2025
  • Incident Location: Home/Apartment/Condominium
Victims Involved
  • Injury Information: Incident, No Injury
  • My Relationship to the Victim: Unspecified
  • Sex:
  • Victim's Age When Incident Occurred:
Comments from the Manufacturer/Private Labeler
Additional Details
  • Submitter has product?: No
  • Product was damaged before incident?: No
  • Product was modified before incident?:
  • If yes to any, explanation: Product was not damaged as far as I know. The homeowner still has the product and has reached out to Ring for additional analysis.
  • Have you contacted the manufacturer?: No
  • If Not, Do you plan to?:
  • Report Number: 20251129-4EECC-2147326029
  • Report Date: 11/29/2025
  • Sent to Manufacturer/Importer/Private Labeler: 12/3/2025
  • Report First Publication Date: 12/17/2025
  • Category of Submitter: Local Government Agency