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Incident Report Details
Attachments (1)
Images
Oupes unit fire_Redacted.jpg
Report Summary

Solar Generator with 4 extra batteries caught fire under normal usage at consumer's home. Consumer woke up & was able to wheel the almost 500lb of device into their driveway while it was on fire & then used a powder fire extinguisher & called the Fire Department. No Injuries.

Product Details
  • Product Description: Oupes Guardian 6000 solar generator with 4 extra G5 battery expansion units (system is Lifepo4 batteries). OUPES Guardian 6000 Dual Battery System: 9216Wh Power Station with 6000W Output, 120V/240V Dual Voltage, Expandable Home Backup with Transfer Switch Ready & App Control and four OUPES G5 Extra Battery 4608Wh Expansion Module for Guardian 6000 Power Station, LiFePO4 Battery with 4000+ Cycles, Seamless Home Backup Extension, Plug-and-Play Design for Emergency Power Resilience
  • Manufacturer/Importer/Private Labeler Name: Hong Kong JIEXUN ENERGY STORAGE CO., LTD.
  • Brand Name: Oupes
  • Model Name or Number: Oupes Guardian 6000 & Oupes G5 expansion batteries
  • Serial Number: n/a
  • UPC Code:
  • SKU#:
  • Date Manufactured: 12/1/2025
  • Retailer: Oupes Amazon store
  • Retailer State:
  • Purchase Date: 12/22/2025
  • Product Category: Home Maintenance and Structures
  • Product Type: Electrical Systems
  • Product Code: Generators or Power Plants (606)
Associated Recall
Incident Details
  • Incident Description: Oupes Guardian 6000 with 4 extra G5 Batteries caught fire under normal usage, unit was two days old, I was awaked by unit failure & was able to wheel the almost 500lb of device into my driveway while it was on fire, I then used a powder fire extinguisher & called the fire department.
  • Incident Date: 12/22/2025
  • Incident Location: Home/Apartment/Condominium
Victims Involved
  • Injury Information: Incident, No Injury
  • My Relationship to the Victim: Self
  • Sex: Unknown
  • Victim's Age When Incident Occurred:
Comments from the Manufacturer/Private Labeler
Additional Details
  • Submitter has product?: No
  • Product was damaged before incident?: No
  • Product was modified before incident?:
  • If yes to any, explanation: Unit caught fire 2nd day of usage. MFG was contacted and agreed to refund & pay for return shipping.
  • Have you contacted the manufacturer?: Yes
  • If Not, Do you plan to?:
  • Report Number: 20260105-54831-2147324865
  • Report Date: 1/5/2026
  • Sent to Manufacturer/Importer/Private Labeler: 1/8/2026
  • Report First Publication Date: 1/23/2026
  • Category of Submitter: Consumer