Report Summary
Consumer reported severe battery failure & fire hazard with wearable health tracker. After five hardware failures, unit overheated while charging on charging dock, causing Li-ion battery to swell & casing to deform & stuck to charger. Thermal risk occurred despite proper use.
Product Details
- Product Description: Ultrahuman smart ring wearable health tracker. Color: Matte Grey, Size: Size 8. The device consists of a titanium outer shell, a resin inner shell housing sensors and a lithium-ion battery, and a proprietary charging dock.
- Manufacturer/Importer/Private Labeler Name: Ultrahuman Healthcare SP LLC
- Brand Name: Ultrahuman
- Model Name or Number: Ultrahuman Ring AIR
- Serial Number:
- UPC Code:
- SKU#:
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Date Manufactured:
- Retailer: Ultrahuman
- Retailer State: Arizona
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Purchase Date:
6/18/2025
- Product Category: Sports and Recreation
- Product Type: Track, Field & Exercise
- Product Code: Personal Fitness/Activity Trackers (5038)
Incident Details
- Incident Description: I am reporting a severe battery failure and fire hazard involving a wearable health tracker called the Ultrahuman Ring. Over my warranty period, I experienced constant hardware failures, requiring five separate replacement rings. Recently, while attempting to charge one of the defective rings on its proprietary charging dock, the device became pretty hot to the touch.
The internal lithium-ion battery rapidly expanded, causing massive physical bumps to form on the ring's casing. The swelling was so severe that the ring became physically stuck to the charger. The product was being used exactly as intended for charging. Fortunately, no injuries occurred because I noticed the extreme heat and disconnected it before it could catch fire or explode, but the device poses a severe thermal runaway risk. I had previously contacted their support about another ring not connecting, but the issue with the battery on the previous ring did not happen yet, so Ultrahuman was not contacted about the expanding battery.
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Incident Date:
3/23/2026
- Incident Location: Home/Apartment/Condominium
Victims Involved
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- Injury Information: Incident, No Injury
- My Relationship to the Victim: Self
- Sex: Unknown
- Victim's Age When Incident Occurred:
Comments from the Manufacturer/Private Labeler
Additional Details
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Submitter has product?:
Yes
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Product was damaged before incident?:
No
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Product was modified before incident?:
- If yes to any, explanation:
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Have you contacted the manufacturer?:
No
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If Not, Do you plan to?:
- Report Number: 20260323-A4320-2147322367
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Report Date:
3/23/2026
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Sent to Manufacturer/Importer/Private Labeler:
3/26/2026
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Report First Publication Date:
4/9/2026
- Category of Submitter: Consumer
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