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Report Summary

80 YOM Consumer smelled a strong chemical odor at home. Next day he opened the dishwasher and discovered that the lower wash arm at both ends were scorched, melted & destroyed by contact with the heating element. [Consumer suffered an unspecified injury, no first aid]

Product Details

Product Description: GE Profile Energy Star Fingerprint Resistant Top Control Stainless Interior Dishwasher with Microban Antimicrobial Technology. H 23.75" W D 24". Defective part called Lower Wash Arm Model WD22X27724 Original. Customer Service states Replacement Model WD22X33499 won't be available until May 2, 2026
Manufacturer/Importer/Private Labeler Name: GE Appliances, a Haier company
Brand Name: GE Profile SmartIQ
Model Name or Number: PDT715SYVFS
Serial Number: SV759744
UPC Code:
SKU#:
Date Manufactured: 7/12/2023
Retailer: Home Depot in Aiken SC 29803
Retailer State:
Purchase Date: 11/14/2023
Product Category: Kitchen
Product Type: Appliances
Product Code: Dishwashers (214)

Associated Recall

Incident Details

Incident Description: A few days ago, we smelled a strong chemical odor when we were in our kitchen. However, we couldn't determine where this acrid smell originated. We imagined it might be a fire or smoke somewhere. The odor began to dissipate. The next day, when we open our GE Dishwasher, we discovered the lower wash arm at both ends were scorched, melted and destroyed by contact with the heating element. We photographed the damage and reported it to Customer Service at GE Appliances.
Incident Date: 3/28/2026
Incident Location: Home/Apartment/Condominium

Victims Involved

Injury Information: Injury - No First Aid or Medical Attention Received
My Relationship to the Victim: Self
Sex: Male
Victim's Age When Incident Occurred: 80 years

Comments from the Manufacturer/Private Labeler

Additional Details

Submitter has product?: Yes
Product was damaged before incident?: No
Product was modified before incident?:
If yes to any, explanation: Dishwasher worked fine for 2 years with no incident. Recently, foul, acrid odor permeated our kitchen. The next day, we found the wash arm had burned completely through both ends, leaving holes in both. GE advises do NOT use washer.
Have you contacted the manufacturer?: Yes
If Not, Do you plan to?:

Report Number: 20260331-F8CC0-2147321128
Report Date: 3/31/2026
Sent to Manufacturer/Importer/Private Labeler: 4/3/2026
Report First Publication Date: 4/17/2026
Category of Submitter: Consumer