Report Summary
The 39 YO consumer reports that while using the treadmill at their home, both the consumer and their 38 YO wife experienced multiple electric shocks during a single session. No first aid or medical attention received.
Product Details
- Product Description: UMAY 20% Incline Treadmill for Home, 400 lb Capacity - Folding Treadmills wtih 3.5HP, 42.5" Wide Running Area & Shock Absorption for Running/Walking
- Manufacturer/Importer/Private Labeler Name: Umay Athletics
- Brand Name: Umay
- Model Name or Number: L20
- Serial Number:
- UPC Code:
- SKU#:
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Date Manufactured:
- Retailer: Amazon
- Retailer State:
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Purchase Date:
3/18/2026
- Product Category: Sports and Recreation
- Product Type: Track, Field & Exercise
- Product Code: Exercise Equipment (3277)
Incident Details
- Incident Description: The UMAY treadmill I ordered from Amazon electrocuted me and my wife while using it. Multiple times in one use.
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Incident Date:
4/1/2026
- Incident Location: Home/Apartment/Condominium
Victims Involved
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- Injury Information: Injury - No First Aid or Medical Attention Received
- My Relationship to the Victim: My Spouse
- Sex: Female
- Victim's Age When Incident Occurred: 38 years
Comments from the Manufacturer/Private Labeler
- Umay Athletics : UMAY takes product safety seriously and has initiated a review of this report. The report concerns a UMAY L20 treadmill purchased through Amazon and alleges that the consumer and spouse experienced electric shock during use.
UMAY has attempted to contact the consumer to request additional information and to arrange inspection or retrieval of the unit for evaluation, but we have not yet received a response. UMAY has asked that the product not be used and that it remain unplugged pending further review.
At this time, UMAY has not completed its investigation and has not reached a conclusion regarding the cause of the reported incident. UMAY is reviewing available information, including product certification records, safety labeling, customer service records, return records, warranty records, and product quality records.
UMAY will continue reviewing available information and will take appropriate action if the investigation identifies a product safety issue.
Umay Athletics : UMAY has been unable to contact the submitter or inspect the product. Therefore, the reported electrical event has not been independently verified.
Additional Details
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Submitter has product?:
Yes
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Product was damaged before incident?:
No
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Product was modified before incident?:
- If yes to any, explanation:
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Have you contacted the manufacturer?:
Yes
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If Not, Do you plan to?:
- Report Number: 20260406-D2E0D-2147320917
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Report Date:
4/6/2026
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Sent to Manufacturer/Importer/Private Labeler:
4/9/2026
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Report First Publication Date:
4/23/2026
- Category of Submitter: Consumer
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