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Incident Report Details
Attachments (0)
Report Summary

Consumer's gas stove emitted gas. Leak could not be repaired despite replacements and tech visits. Gas stays in the house for hours. No injuries.

Product Details
  • Product Description: Frigidaire gas range model FCRG306LAF
  • Manufacturer/Importer/Private Labeler Name: ELECTROLUX/WHITE CONSOLIDATED
  • Brand Name: Frigidaire
  • Model Name or Number: FCRG306LAF
  • Serial Number: VF54268539
  • UPC Code:
  • SKU#:
  • Date Manufactured:
  • Retailer: Lowes
  • Retailer State:
  • Purchase Date: 12/29/2025
  • Product Category: Kitchen
  • Product Type: Appliances
  • Product Code: Gas Ranges or Ovens (279)
Associated Recall
Incident Details
  • Incident Description: Re: Safety Complaint Frigidaire FCRG306LAF Serial VF54268539 I am filing a formal complaint regarding my Frigidaire gas range, Model FCRG306LAF purchased December 2025 from Lowes. Summary of issues: This 5-month-old unit has experienced a persistent strong gas smell during oven operation since purchase. Despite multiple authorized service visits, the issue remains unresolved. Service History: 1/2/26: House gas line replaced Justin Time Plumbing: 2/16/26: Bake burner replaced 2/16/26: Igniter replaced 3/6/26: Recall repair completed (per Electrolux/Frigidaire recall bulletin) 4/9/26: Authorized tech performed gas sniffer test with oven running no leaks detected, pressure confirmed normal, flame and ignition confirmed normal Despite all of the above, a strong gas odor persists throughout the entire bake cycle and lingers in the home for hours after use. This unit is subject to the March 2026 Electrolux/Frigidaire recall (CPSC Recall #26-XXX) for delayed ignition of the oven bake burner. The recall repair has been completed, yet the gas smell issue continues unresolved. I am requesting: 1. Immediate replacement of this unit under the warranty and/or recall remedy 2. Escalation to Frigidaire Executive Customer Relations 3. Written confirmation of Frigidaires intended resolution Given the documented safety concerns with this model, the number of failed repair attempts, and the active recall, I believe continued repair attempts are not an acceptable remedy. I am prepared to file with the CPSC, the Better Business Bureau, and my states Attorney General consumer protection office if this matter is not resolved promptly.
  • Incident Date: 1/5/2026
  • Incident Location: Home/Apartment/Condominium
Victims Involved
  • Injury Information: Incident, No Injury
  • My Relationship to the Victim: Unspecified
  • Sex:
  • Victim's Age When Incident Occurred:
Comments from the Manufacturer/Private Labeler
Additional Details
  • Submitter has product?: Yes
  • Product was damaged before incident?: No
  • Product was modified before incident?:
  • If yes to any, explanation:
  • Have you contacted the manufacturer?: Yes
  • If Not, Do you plan to?:
  • Report Number: 20260409-DC76F-2147320783
  • Report Date: 4/9/2026
  • Sent to Manufacturer/Importer/Private Labeler: 4/14/2026
  • Report First Publication Date: 4/28/2026
  • Category of Submitter: Consumer