Skip to main content

An official website of the United States government

 
up and down arrow

< Back to Search Result
Share X Facebook Copy Link
Incident Report Details
Attachments (0)
Report Summary

Consumer found broken sharp metal spring protruding from crib mattress, causing scratches on 1 YOF needing 1st aid. Two mattresses for both of 1 YOFs were replaced for safety. Request of refund under lifetime warranty received no response after more than week.

Product Details
  • Product Description: 150 extra firm and resilient steel coils offer a safe and supportive sleep surface GREEN GUARD certified for a healthier sleeping environment Product Dimension: 51.63 x 27.25 x 5.25" The airflow pocket allows the mattress to breathe Fits all USA standard-size cribs and toddler beds for years of use Waterproof cover wipes clean extra-durable cover Extra durable reinforced cover and binding 2 hypoallergenic layers offer cushioned comfort for infants and toddlers
  • Manufacturer/Importer/Private Labeler Name: SEALY, INC.
  • Brand Name: Sealy
  • Model Name or Number: Ortho Rest
  • Serial Number:
  • UPC Code:
  • SKU#:
  • Date Manufactured:
  • Retailer: [REDACTED]
  • Retailer State:
  • Purchase Date: 3/5/2024
  • Product Category: Baby
  • Product Type: Nursery Equipment & Supplies
  • Product Code: Baby Mattresses or Pads (1542)
Associated Recall
Incident Details
  • Incident Description: On July 27, 2026, I noticed a large, sharp metal spring broke and was protruding directly through the surface of my two-year-old child's crib mattress (Sealy Ortho Rest crib mattress). My child sleeps on this mattress, and we had previously noticed unexplained scratches on her skin, which we now realize were caused by this broken metal spring. I purchased two of these mattresses for my daughters and had to replace them due to this severe safety hazard. Upon contacting Sealy on July 27, 2026, to report this critical safety defect and request a refund under their lifetime warranty on springs, I received no response after waiting over a week. I have retained the defective mattress and photographic evidence of the protruding spring.
  • Incident Date: 7/27/2026
  • Incident Location: Home/Apartment/Condominium
Victims Involved
  • Injury Information: Injury - First Aid Received by Non-Medical Professional
  • My Relationship to the Victim: My Child
  • Sex: Female
  • Victim's Age When Incident Occurred: 1 year
Comments from the Manufacturer/Private Labeler
  • SEALY, INC.: The safety of consumers is paramount to Sealy, and we are concerned when any safety issue is presented. We reviewed the claims in the attached report concerning the Sealy Ortho Crib Mattress. We have not had any similar complaints to our knowledge. Since the consumer no longer has the mattress, we are unable to inspect it. However, we will review the matter and take all appropriate actions.
Additional Details
  • Submitter has product?: Yes
  • Product was damaged before incident?: No
  • Product was modified before incident?:
  • If yes to any, explanation:
  • Have you contacted the manufacturer?: Yes
  • If Not, Do you plan to?:
  • Report Number: 20260811-BB244-2147312598
  • Report Date: 8/11/2026
  • Sent to Manufacturer/Importer/Private Labeler: 8/14/2026
  • Report First Publication Date: 8/31/2026
  • Category of Submitter: Consumer