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Report Summary

23 YOM consumer's graphics card melted in socket of GPU and also melted all the way to the power supply giving off a strong burning smell. Consumer and family were not injured.

Product Details

Product Description: PNY GeForce RTX 5090 32GB graphics card, triple-fan design, black shroud, approximately 13 inches long, 3-slot width. Installed in a Digital Storm prebuilt desktop PC. The card draws up to 575W through a single 12V-2x6 (16-pin) power connector rated at 600W.
Manufacturer/Importer/Private Labeler Name: PNY Technologies, Inc
Brand Name: NVIDIA
Model Name or Number: GeForce RTX 5090 OC 32GB GDDR7 PCIe 5.0
Serial Number: M425013475
UPC Code:
SKU#: KMR5090N6LHT3KTS1CAJA
Date Manufactured:
Retailer: Digital Storm
Retailer State:
Purchase Date: 1/29/2025
Product Category: Electronics
Product Type: Computers, Monitors, Projectors
Product Code: Computers (Equipment and Electronic Games) (557)

Associated Recall

Incident Details

Incident Description: The connector of the NVIDIA RTX 5090 PNY edition melted in the socket of the GPU and also melted all the way to the power supply giving off a strong burning smell.
Incident Date: 8/26/2026
Incident Location: Home/Apartment/Condominium

Victims Involved

Injury Information: Incident, No Injury
My Relationship to the Victim: My Parent
Sex: Male
Victim's Age When Incident Occurred: 57 years

Comments from the Manufacturer/Private Labeler

Additional Details

Submitter has product?: Yes
Product was damaged before incident?: No
Product was modified before incident?:
If yes to any, explanation:
Have you contacted the manufacturer?: No
If Not, Do you plan to?:

Report Number: 20260826-6CE12-2147311856
Report Date: 8/26/2026
Sent to Manufacturer/Importer/Private Labeler: 9/1/2026
Report First Publication Date: 9/16/2026
Category of Submitter: Consumer