Report Summary
54 YOF cooked food in a glassware dish at 450 degrees for 15 minutes. She took it out and it exploded. Millions of glass shards were on stove, countertop, kitchen and hallway floors. Consumer had burned hands and fingers. She threw food and dish into trash.
Product Details
- Product Description: Pyrex Large Rectangular Glassware Baking Dish. 9 x 13 in. 3 Qt.
- Manufacturer/Importer/Private Labeler Name: World Kitchen, LLC
- Brand Name: Pyrex
- Model Name or Number: USA C233 24 11
- Serial Number:
- UPC Code:
- SKU#:
-
Date Manufactured:
- Retailer: Aldi
- Retailer State:
-
Purchase Date:
11/25/2016
- Product Category: Kitchen
- Product Type: Cookware & Tableware
- Product Code: Nonmetal Cookware (Nonelectric) (461)
Incident Details
- Incident Description: On July 15, 2017, I had an alarming and dangerous incident. I cooked a salmon patty in my Pyrex glassware dish at 450 degrees for 15 minutes. I removed the dish from the oven, and before I had the chance to put it down, the glassware violently exploded in my hand, sending shards of glass flying toward my face and throughout my kitchen and the adjoining hallway.
My stove, countertop, kitchen floor, hallway floor were covered in large pieces of shattered glass and small shards of it, everywhere. Fortunately, I was wearing my reading glasses, which I believe protected my eyes from injury.
I attempted to clean up the mess, but the glassware was still hot and burned my fingers and hands. The heat also caused it to adhere to my kitchen floor, making it very difficult to remove. On six separate occasions since the incident, I have stepped (in my stocking feet) on remaining pieces of glass that were missed during the clean-up.
My fully-cooked meal, other pieces of glassware in the vicinity of the incident, my oven mitt used for clean-up and the nearby sponge had to be thrown out, in case they had shards of glass in them that I could accidentally ingest at a later date. Clean-up took about 20 minutes or so. I had to recook a meal in alternate cookware, clean the counter diligently, and sweep and mop my floor. All of this cost me time, money, expensive food, material goods, upset, burned fingers and hands, and a singed kitchen floor. It frightened me greatly and has made me feel unsafe in my own house.
I am appalled that Pyrex is aware of this explosion issue in their now-altered Pyrex dishes, yet continues to defend their products. I no longer have faith in their company or products and will make certain my loved ones are aware of the hazards involved in using these glassware dishes.
Thank you for following up on my complaint.
-
Incident Date:
7/15/2017
- Incident Location: Home/Apartment/Condominium
Victims Involved
-
- Injury Information: Injury - No First Aid or Medical Attention Received
- My Relationship to the Victim: Self
- Sex: Female
- Victim's Age When Incident Occurred: 54 years
Comments from the Manufacturer/Private Labeler
- At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com.The Safety & Usage Instructions for our products and other important product information is available at www.pyrexware.com. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.
Additional Details
-
Submitter has product?:
Yes
-
Product was damaged before incident?:
No
-
Product was modified before incident?:
No
- If yes to any, explanation: I have kept the pieces of the shattered dish.
-
Have you contacted the manufacturer?:
No
-
If Not, Do you plan to?:
- Report Number: 20170717-6A9FC-2147398896
-
Report Date:
7/17/2017
-
Sent to Manufacturer/Importer/Private Labeler:
8/25/2017
-
Report First Publication Date:
9/12/2017
- Category of Submitter: Consumer
|
