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Report Summary

27 YOF consumer's mattress started leaking fiberglass from its protective covering. Shiny strands poked out. Her skin is irritated and she has breathing problems. She had to throw away mattress and professionally clean bedroom. She treated injuries by self.

Product Details

Product Description: Casper Essential Full mattress. Dark grey foam mattress. 75x54x8.5 in
Manufacturer/Importer/Private Labeler Name: Casper Sleep, Inc.
Brand Name: Casper
Model Name or Number: CASPER-E-1
Serial Number:
UPC Code:
SKU#:
Date Manufactured: 10/10/2017
Retailer: Casper.com
Retailer State:
Purchase Date: 10/21/2017
Product Category: Furniture, Furnishings & Decorations
Product Type: Bedroom, Bedding & Bath
Product Code: Nonbaby Mattresses (4009)

Associated Recall

Incident Details

Incident Description: I have a Casper Essential Full Mattress that I purchased in fall of 2017. It had a fire resistant "fire sock" that covers the mattress. This fire sock contains fiberglass, which is supposed to be securely encased so that it does not escape. However, after sleeping on the mattress for 6 years, I discovered that it has begun leaking fiberglass fibers. I had it kept in a waterproof anti-bedbug mattress protector for the last 3 years, which I removed on 10/2/2023 in order to wash it. Afterwards, I discovered fiberglass fibers all over my bedroom, and I realized that the fire sock has begun breaking down and that my mattress protector has previously been containing them. The surface of the mattress was covered in shiny strands poking out of it. There are a few injuries I've sustained as a result of this. My skin is very irritated from where it's been embedded with fiberglass, and even after cleaning I am constantly itchy. I breathed in fiberglass and have developed a sore throat, cough, and sneezing. My voice sounds rough, like I've been smoking (I have never smoked). I've also experienced eye irritation. In addition to the injuries, I have had to upend my entire bedroom to clean out the hazardous fiberglass. I've also had to throw away all of my bedding and much of my clothing. I am still in the process of cleaning up, but I may need to throw away some upholstered furniture in the room. Of course I am also getting rid of the mattress.
Incident Date: 10/2/2023
Incident Location: Home/Apartment/Condominium

Victims Involved

Injury Information: Injury - No First Aid or Medical Attention Received
My Relationship to the Victim: Self
Sex: Female
Victim's Age When Incident Occurred: 27 years

Comments from the Manufacturer/Private Labeler

Additional Details

Submitter has product?: No
Product was damaged before incident?: No
Product was modified before incident?:
If yes to any, explanation: I slept on the product normally the entire time I owned it.
Have you contacted the manufacturer?: Yes
If Not, Do you plan to?:

Report Number: 20231015-7C965-2147344621
Report Date: 10/15/2023
Sent to Manufacturer/Importer/Private Labeler: 10/17/2023
Report First Publication Date: 10/31/2023
Category of Submitter: Consumer