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Report Summary

One of children noticed that there was water leaking inside sleeve that connects to blower on water slide. Consumer stated that there was high amount of water goung inside where blower was located, & she stated that one of children immediately turned off blower.

Product Details

Product Description: double drop fall water slide
Manufacturer/Importer/Private Labeler Name: MANLEY TOYS (TOY NETWORK)
Brand Name: Bonzai
Model Name or Number: 42055AGE
Serial Number: Unknown
UPC Code:
SKU#:
Date Manufactured:
Retailer: Aldis
Retailer State: New York
Purchase Date: 7/1/2011
Product Category: Sports and Recreation
Product Type: Pools & Water Sports
Product Code: Water Slides, Backyard/home (Not Swimming Pool Slides) (3294)

Associated Recall

Incident Details

Incident Description: The consumer stated that they were using the double drop water slide and one of the children noticed that there was water leaking inside the sleeve that connects to the blower. The consumer stated that it was a high amount of water that was going inside where the blower was located. The consumer stated that one of the children immediately turned off the blower. The consumer stated that no one was injured. The consumer stated that she contacted the manufacturer and they told her that they could not do anything for her. The consumer stated the representative asked her to recreate the scene to take pictures. The consumer stated that she asked the representative to provide her report to her quality control department. The consumer stated that she exchanged emails with one of the managers from the manufacturer and she informed her that they could not provide any replacements. The consumer stated that the representative informed her that it most of been that the issue arise due to the fact that they did not properly stored the slide after use. * A couple of items report does not reflect – - Water was pouring into the blower. - Consumer was asked to recreate the scene in order to take good pictures which would involve danger of electrocution. Consumer refused to recreate the scene. A manager later told consumer they should not have asked consumer to do that. - Manager had no interest in their quality assurance looking at product which consumer volunteered to send back. She basically said that while they try to keep products safe, they can’t guarantee it. She focused blame on consumer saying (consumer) must not have stored it properly. Consumer stored the product properly last winter + it is one year old. [REDACTED]
Incident Date: 7/15/2012
Incident Location: Home/Apartment/Condominium

Victims Involved

Injury Information: Incident, No Injury
My Relationship to the Victim: Unspecified
Sex: Unknown
Victim's Age When Incident Occurred:

Comments from the Manufacturer/Private Labeler

Additional Details

Submitter has product?: Yes
Product was damaged before incident?: No
Product was modified before incident?: No
If yes to any, explanation: The consumer stated that she contacted the manufacturer and they told her that they could not do anything for her. The consumer stated that she asked the representative to provide her report to her quality control department.
Have you contacted the manufacturer?: Yes
If Not, Do you plan to?:

Report Number: 20120813-EA401-1265982
Report Date: 8/13/2012
Sent to Manufacturer/Importer/Private Labeler: 9/7/2012
Report First Publication Date: 9/21/2012
Category of Submitter: Consumer