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Attachments (2)
Images
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Report Summary

69 YOF consumer banged her head on a refrigerator door handle 3 times. Last time the head pain was so intense she went to ER and got diagnosed with concussion and neck spasms.

Product Details
  • Product Description: 115 VAC 60 HZ 1.2 AMPS DEFROST HEATER 330 WATTS ICEMAKER 145 WATTS REFRIGERANT R600A CHARGE 1.587 OZ. (45 GRAMS) CASE/DOOR INSULATION GAS CYCLOPENTANE MINIMUM INSTALLATION CLEARANCES TOP 1 IN BACK 2 IN SIDES .75 IN (25 mm) (51 mm) (19 mm)Maisel Ne GIF KNGSMERSS SOna NO STREBETG GE APPLIANCES APPLIANCE PARK, LOUISVILLE, KY 40225 GEAPPLIANCES.COM 800-GE-CARES Model No. GIE18GSNERSS Serial No. ST861477
  • Manufacturer/Importer/Private Labeler Name: GE Appliances, a Haier company
  • Brand Name: GE APPLIANCES APPLIANCE PARK, LOUISVILLE, KY 40225
  • Model Name or Number: GE APPLIANCES APPLIANCE PARK, LOUISVILLE, KY 40225
  • Serial Number: Model No. GIE18GSNERSS Serial No. ST861477
  • UPC Code:
  • SKU#:
  • Date Manufactured:
  • Retailer:
  • Retailer State:
  • Purchase Date:
  • Product Category: Kitchen
  • Product Type: Appliances
  • Product Code: Refrigerators (276)
Associated Recall
Incident Details
  • Incident Description: I open the refrigerator door to place a covered bowl of food on the lower level in the back. After I did, so, I stood up. At that moment, I bang my head on the freezer door handle. I experienced head pain, neck, pain, and back pain. I had already bumped my head twice before in the same manner with pain, but I felt I could get over it with [REDACTED]. This time the pain was more intense, so I sat down I laid down, felt very tired. I then decided that I better call my primary doctor. I called the office and was told there are no appointments available until September 6 or September 9. I don’t recall which date. I was advised that I should go to urgent care or the emergency room I said I could not drive. it was suggested to me that they do a video call and I said I’ll do that. They scheduled a video call for [REDACTED] o’clock. I logged on my chart with an headache and was connected at [REDACTED] PM. but no one connected with me until [REDACTED] PM. I was told I could not be diagnosed over the phone and that I needed to go to urgent care or the emergency room. I felt tired and had no energy which is not like me. I took [REDACTED] and melatonin, and went to bed. when I woke up in the morning, I still felt off-balance, headachy, neck and shoulder stiffness. I thought I should get checked out, so I drove to urgent care which was a mile from me. urgent care talk to me and told me I needed to go to the emergency room which was about 2 miles.. since it was early in the morning I drove and I took the back roads. At the emergency room I was seen by five different medical staff. I was diagnosed with a concussion and neck spasms. I was told I should get a CAT scan, which I was against as I had read that these scans contribute to cancer. [REDACTED] advised me to get the cat scan to rule out brain trauma because of my symptoms.
  • Incident Date: 8/28/2023
  • Incident Location: Home/Apartment/Condominium
Victims Involved
  • Injury Information: Injury - Emergency Department Treatment Received
  • My Relationship to the Victim: Self
  • Sex: Female
  • Victim's Age When Incident Occurred: 69 years
Comments from the Manufacturer/Private Labeler
Additional Details
  • Submitter has product?:
  • Product was damaged before incident?:
  • Product was modified before incident?:
  • If yes to any, explanation:
  • Have you contacted the manufacturer?:
  • If Not, Do you plan to?:
  • Report Number: 20230829-53569-2147345486
  • Report Date: 8/29/2023
  • Sent to Manufacturer/Importer/Private Labeler: 9/5/2023
  • Report First Publication Date: 9/20/2023
  • Category of Submitter: Consumer